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AXA Biaztech Emp. Portal

Client
AXA Biaztech
Publish
20 Sep 2025
Country
Pakistan
Industry
Information Tech.
About
Project

Empower your employees & HR department to lead on a global scale

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User Satisfaction

Positive feedback increased after the clearer, more usable redesign.

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Faster User Activation

Improved onboarding enabled users to reach their first value sooner.

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Higher User Retention

Users returned after their first use compared to the old experience.

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Increase In New Registration

A simpler onboarding and clearer value led to faster user sign-ups.

Brand
Overview

A centralized platform designed to streamline internal operations, enhance productivity, and empower employees with real-time data and tools at Axabiztech.

Brand
Problem

AXA’s internal HR portal was evolving quickly

but the experience wasn’t keeping pace. Employees, managers, and HR teams all faced similar challenges: unclear structure, fragmented workflows, and little guidance on how to get started.

(01)
Unclear organisational structure
Employees and managers struggled to understand reporting lines, business units, and regional structures. The lack of visibility across global, regional, and local teams created confusion when navigating the system.
(02)
No onboarding guidance
A large portion of new employees didn’t know how to complete essential tasks like updating personal details, requesting leave, or accessing benefits without support—slowing down onboarding and increasing HR queries.
(03)
Complicated people management
Managers lacked a single, unified view to manage their teams, roles, approvals, and performance activities. This led to manual workarounds and inefficiencies.
(04)
Cluttered interface
Users reported that the portal felt overwhelming, with too many options and unclear priorities. Key actions were hard to find, making simple tasks unnecessarily complex.
The
Process

The UX design process behind AXA Biztech Dashboard

Discovery & Research

Understanding the organisational landscape, employee needs, and platform gaps

Structure & Wire framing

Defining information architecture and core HR platform flows

UX & Visual Design

Designing clear, intuitive, and trustworthy interfaces for HR and employee tasks

Testing & Development

Preparing the HR platform for real-world use and
smooth implementation

Brand
Solution

Making everyday HR management easier

We designed the HR Employee CRM for AKSA and AXABIZTECH to make employee management clearer, faster, and easier to handle—helping HR teams streamline operations, improve employee engagement, and make informed decisions with confidence.

(01)
Clear workforce overview
Key employee metrics such as attendance, performance, leave status, and workforce insights are surfaced instantly on the dashboard.
(02)
Simplified employee management
Reduced steps for onboarding, attendance tracking, leave approvals, payroll coordination, and employee record management to speed up HR workflows.
(03)
Improved data hierarchy
Employee profiles, reports, performance summaries, and HR analytics are structured for quick access and better decision-making.
(04)
Guided employee experience
Clear navigation and prioritised HR actions help both HR teams and employees quickly adapt, improving engagement and daily productivity.
Results &
Outcomes

Stronger employee engagement through better HR experience

The redesigned HR Employee CRM experience improved how HR teams and employees interact with everyday workforce management tasks. By making employee data clearer, HR workflows faster, and actions more intuitive, teams can work more efficiently and employees stay better engaged.

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Higher employee satisfaction

Cleaner interfaces and simplified HR workflows contributed to a more positive employee and HR experience.

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Improvement in platform adoption

Employees and HR staff were more likely to return and consistently use the system due to improved usability and accessibility.

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Faster HR task completion

Streamlined processes reduced the time spent on attendance tracking, leave requests, onboarding, and employee record management.

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Increase in employee self-service usage

A clearer first-time experience and intuitive navigation encouraged employees to actively use HR features independently.