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CWG Markets Website Redesign

Client
CWG Markets
Publish
10 Aug 2025
Country
United Kingdom
Industry
Trading
About
Project

Redesign & optimize the portfolio management interface and features to enhance user satisfaction, engagement, & trading efficiency.

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Faster Onboarding

New users understood product value with fewer steps and less effort.

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Faster User Activation

Improved onboarding enabled users to reach their first value sooner.

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Increase Feature

Users interacted more consistently with Al-assisted workflows.

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Seed Funded

The refined product experience supported investor confidence

Brand
Overview

CWG Markets is a UK-regulated online broker providing access to 500+ markets, including forex, CFDs, indices, commodities, and futures. Despite its wide offering, customer feedback and market analysis identified opportunities to improve the portfolio management experience on their platform to attract and retain retail and institutional investors.

Brand
Problem

The problem with everyday trading & account management

CWG Markets offers a robust trading infrastructure, but the product experience didn't fully reflect its capabilities. Users found it difficult to quickly understand their account status, navigate essential trading actions, or feel confident managing positions and funds. As a result, many users dropped off after their first session.

(01)
Unclear value at first use
Users struggled to quickly understand their account performance, open positions, or market opportunities, making it harder to see the platform's value early on. Complex.
(02)
Trading workflows
Key actions such as opening trades, managing positions, or depositing and withdrawing funds required too many steps, slowing down everyday trading activities.
(03)
Poor data scannability
Important trading data and account insights were available but not presented in a way that was easy to scan quickly, making fast decision-making more difficult.
(04)
Low first- session retention
Many users left after their initial visit because the platform's core value and trading insights weren't surfaced clearly or quickly enough.
The
Solution

Making everyday trading and finance management easier

CWG Markets is designed to make managing your trading and investment activities clearer, faster, and more intuitive, helping users understand their portfolio at a glance and make confident decisions.

(01)
Clear portfolio overview
Key metrics like account balance, open positions, and performance indicators are surfaced instantly on the dashboard.
(02)
Simplified transactions & orders
Streamlined processes for placing trades, reviewing positions, and managing orders reduce friction in daily trading activities.
(03)
Improved data visualization
Charts, tables, and summaries are structured for quick scanning and smarter investment decisions.
(04)
Guided first- time experience
Intuitive navigation and prioritized actions help new users see value immediately and stay engaged.
The
Process

We followed a clear, design-first process focused on real trading workflows and everyday market activities.

Discovery & Research

Understanding the organisational landscape, employee needs, and platform gaps

UX & Visual Design

Designing clear, intuitive, and trustworthy interfaces for trading and investment tasks.

Design
System

A Design System Built for CWG Markets

CWG Markets' design system creates a high-performance visual foundation across the platform by standardizing color, typography, layout, components, and iconography. It ensures consistency across trading dashboards, charts, order panels, and account views-while allowing the product to scale without losing clarity or speed.

UX
Design

UX Design for Everyday Trading Needs

The UX of CWG Markets is designed to help traders act quickly and with confidence. Layouts are simplified, key data is prioritized, and friction is removed from core actions. Charts, prices, and positions are structured for fast scanning, while essential actions-like placing trades and managing risk-are easy to access and predictable. The result is a clear, efficient experience that supports speed, accuracy, and confident decision-making in fast-moving markets.

Results &
Outcomes

Stronger engagement through better UX

The redesigned experience for CWG Markets improved how traders interact with the platform-making data clearer, execution faster, and actions more intuitive.

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Higher user satisfaction

Cleaner layouts and simplified flows improved feedback

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Higher retention

Traders returned more consistently after first use

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faster trade execution

Streamlined order flows reduced action time

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Increase in new registrations

Improved onboarding boosted conversions